United Airlines cuts frequent flier miles for short trips Posted on May 16th
Another standard practice of airline customer service is flying by the wayside.
Starting in July, United Airlines will no longer award a minimum credit of 500 miles to its frequent-flier passengers who take short flights. Instead frequent-flier miles in its Mileage Plus program will be awarded based on actual miles flown.
That means a passenger flying between Chicago and Detroit will get 234 miles one way, or about half the previous level. Chicago to Indianapolis goes to 177 from 500.
The Chicago-based airline joins US Airways in ending the 500-mile-per-flight minimum on all fares. More airlines are expected to follow suit, analysts said, as they continue to pare back on perquisites and amenities like meals, magazines and pillows in their intense efforts to cut costs.
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